
Terms of Service
TERMS AND CONDITIONS
Thank you for visiting our website and using our services.
Your use of our website and of any of our services that can be accessed through this website, including nursing services that you book via the booking service on this website, are governed by the policies, terms, and conditions below.
Please read them carefully.
Your use of this website and our services indicates your acceptance of these terms and conditions.
1. DEFINITIONS
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In these terms and conditions:
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(a)​ ‘Elizabeth Dolan Services’ means Elizabeth Dolan and any affiliates, employees, officers, agents or assigns of Elizabeth Dolan.
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(b) we refer to ‘Elizabeth Dolan Services’ as ‘we’, ‘us’ and ‘our’.
We refer to you, our customer or client, or visitor to our website, as ‘you’.
Our ‘site’ means the website at:
http://yourprivatenurse.com.au/
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YOUR OBLIGATIONS
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You are responsible for the following matters:
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(a) you must promptly advise us of any changes to your information provided to us as part of the customer registration process;
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(b) you are responsible for any costs associated with your access to or use of the site, including Internet access fees;
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In addition, you must not use the site for activities that breach any law, infringe a third party’s rights or are contrary to relevant standards or codes; or use the site in a manner or post to or transmit to or via the site material which interferes with other users or our customers or defames, harasses, threatens, menaces or offends any person or which in our opinion prevents another person from using or enjoying the site.
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You must not make fraudulent inquiries or requests through the site, use another person’s details without their permission or impersonate another person when using the site.
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Posting or transmitting on this site offensive, defamatory, obscene, indecent, inflammatory, or pornographic material or material that may give rise to civil or criminal proceedings is strictly prohibited. So too is tampering with or hindering the operation of the site, knowingly transmitting any viruses, worms, defects, trojan horses or similar disabling or malicious code to the site, using any robot, spider, site search and retrieval application or other mechanism to retrieve or index any portion of the site, modifying, adapting, translating or reverse engineering any portion of the site; removing any copyright, trade mark or other proprietary rights notices contained in or on the site; or reformatting or framing any portion of the web pages that are part of the site.
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Use of the site to violate the security of any computer or other network or engage in illegal conduct or taking any action that imposes or that would, in our reasonable opinion, result in an unreasonable or disproportionately large load on our infrastructure is strictly prohibited.
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Use of this site other than in accordance with these terms and conditions or attempting to do any of the above acts or engage or permit another person to do any of the above acts is prohibited.
2. SUSPENSION OF ACCOUNT
We reserve the right to refuse service and/or remove or edit content if we are of the opinion on reasonable grounds that you have acted in breach of these terms and conditions or have used the site in a fraudulent or improper manner.
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We may immediately suspend, terminate, or limit your access to and use of the site if you breach these terms and conditions.
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We may stop making the site (or any part of it) available without prior notice.
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3. ACCURACY / CORRECTIONS
Every care has been taken by us to ensure that the information on our site is accurate and up to date. We do not promise or represent that content on our site is accurate, complete, reliable, current, or error-free.
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We reserve the right to make any necessary corrections. In the event an error is identified, we will place a correction on the content area.
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4. PRICES
We reserve the right to change the fee payable for our services at any time. The fee payable shall be the fee applicable on the date of providing the services booked.
5. CURRENCY
All fees are shown in Australian dollars.
6. GST / TAXES
We do not charge GST
7. PAYMENT METHODS AND PROCESSING
When booking our services, we currently accept payment only via PayPal. Making a booking for our services means you are engaged in a contract and that you unconditionally accept the fees and descriptions of the services you have booked.
8.CANCELLATION OF BOOKINGS
We may cancel any service that you have booked with us without any liability to you for that cancellation at any time if:
(a) we are unable for any reason to provide the service; or
(b) there is an error in the fee, or the service description posted on the site in relation to the relevant service that you have booked; or
(c) the service has been booked in breach of these terms and conditions.
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9. CANCELLATION POLICY
If you have made a booking for our services, we will send you a reminder of your appointment 48 hours before the scheduled time.
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As we run an on-call service, late cancellation potentially means that we cannot see someone else who is needing our nursing care.
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Notice of your wish to cancel or reschedule a booking must be given to us by telephone or email not less than 24 hours before the scheduled time.
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You are welcome to reschedule or cancel a booked service at any time before the 24 hours / 48-hour period set out above.
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If notice of cancellation or rescheduling is not received within the time set out, you will be charged the full fee for the service.
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10. LIMITATION OF LIABILITY
We have used all reasonable care to ensure that the information available on or through our site is accurate, complete, reliable, and current.
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However, we do not warrant that such information is accurate, complete, reliable, current, of a particular quality or suitable for your circumstances.
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To the fullest extent permitted by law, we disclaim all warranties with regard to the information and applications on this website and your use of the website and our services. In particular, to the fullest extent permitted by law, we make no representations and exclude all liability in connection with:
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(a) the availability of the site or your use of it;
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(b) the functionality, features and performance of the site;
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(c) the security of the site or any linked site, or the safety of any file or software associated with them (such as safety from any virus or defects including those which could damage or interfere with your data, hardware or software);
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(d) the accessibility, accuracy, quality, currency, or reliability of the site, or of any materials, information, or services promoted or accessed through it.
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Elizabeth Dolan Services shall not be liable for any consequential, special, incidental, indirect or punitive losses, costs, expenses, or damages, whether in contract, tort or otherwise (including negligence) arising out of or in connection with the site, your use of our services or the performance of our obligations under these terms of use, unless such loss arises as a direct result of our negligence or wilful misconduct.
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While we will use our utmost best endeavours to ensure that no breach of any guarantee, condition or warranty occurs in relation to the information on this site and our services, our liability for breach of any guarantee, condition or warranty shall be limited, in the case of services, to the extent permitted by law, to either resupplying the services or payment of the cost of having the services supplied again.
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11. REFERENCE MATERIALS
The information on this website is based on over 40 years of nursing experience. However, all such information is of a general nature only. It is not a substitute for one-on-one advice by a healthcare professional in a clinic setting or that is based on a detailed assessment of your particular healthcare needs and circumstances.
Therefore, no information on this website constitutes a diagnosis of or prescription for the prevention, treatment, alleviation, or cure of a health-related condition.
We are not liable for any injury or loss of any description, whether suffered by you or anyone else as a direct or indirect result of your use of this website or our services, or reliance on the information on this website.
As such you use all such information at your own risk, and you are solely responsible for all loss or damage in connection with, or in reliance on, the materials.
12. INTELLECTUAL PROPERTY
The materials displayed on this website, including all photographs, illustrations, artwork and other graphic materials, and names, logos, and trademarks, are the property of Elizabeth Dolan Services and are protected by copyright, trademark and other intellectual property laws. We do not grant any licence or right in, or assign all or part of, our intellectual property rights in the content or applications incorporated into our site or in the user interface of the site.
Any content on our site may be downloaded, displayed and printed solely for your personal and non-commercial use. You agree otherwise not to modify, copy, reproduce, frame, upload, retransmit, distribute, disseminate, sell, lease, rent, sub-licence, publish, broadcast or circulate any such material to a third party in any way except as expressly stated on our site or with our prior written consent.
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Tampering with any copyright notice, or tampering with or commercial use of any trademark, logo or names (including business names and domain names) appearing on our site or in materials accessed through out site is strictly prohibited.
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We reserve the right to access, maintain, delete or destroy all communications or information uploaded or stored within the site at any time.
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13. THIRD PARTY WEBSITES
This website may contain links to other websites that are operated, controlled, or produced by third parties. Unless otherwise indicated, we do not control, endorse, sponsor, or approve any such third-party websites or their content nor do we provide any warranty or take any responsibility for any aspect of those websites or their content.
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14. LINKS TO THIS WEBSITE
You must not establish a link to our site without our prior written approval.
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To request approval, please email us at:
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contact@yourprivatenurse.com.au
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The following information will be required to assess your request: the URL of the website that you seek to establish a link from; a brief description of your website; and the reason that you wish to establish a link.
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We may accept or reject your request in our sole discretion. If we accept your request, you must comply with any terms and conditions imposed by us as a condition of our approval. You must notify us if the nature and/or content of the linked website changes in any material way.
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15. JURISDICTION
This agreement is governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of that place.
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Any rights or remedies to which you are entitled under the Australian Consumer Law arise independently of these terms and conditions and this clause does not apply to any claim you may have under the Australian Consumer Law.
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16. GENERAL
If any provision of these terms and conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms and conditions which will continue in full force and effect.
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